Terms of Service
Last updated: June 19, 2025
These Terms of Service ("Terms") govern your use of ProBitManager's CNC tool management service ("Service") operated by ProBitManager ("us", "we", or "our").
1. Acceptance of Terms
By accessing and using our Service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.
2. Description of Service
ProBitManager provides a cloud-based CNC tool management platform that allows users to:
- Organize and catalog CNC cutting tools
- Store cutting parameters and specifications
- Generate tool reports and documentation
- Share tool libraries with team members
- Access tools via web and mobile interfaces
3. User Accounts
Account Creation
To use our Service, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Be at least 18 years old or have parental consent
- Use the Service only for lawful purposes
Account Security
You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
4. Subscription Plans and Billing
Free Plan
Our free plan includes:
- Up to 10 CNC tools
- 50 cut profiles
- 10 exports per month
- Basic features and support
Pro Plan
Our Pro plan ($9.99/month or $99.99/year) includes:
- Unlimited CNC tools and profiles
- Unlimited exports
- Advanced features and analytics
- Priority support
- Team collaboration features
Billing Terms
- Subscriptions are billed in advance on a monthly or annual basis
- Payment is processed through Stripe
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice to subscribers
- Subscriptions automatically renew unless canceled
- Payment is solely for access to the Service platform - no guarantees are made regarding results, accuracy, or functionality
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with the Service's operation
- Reverse engineer or copy our software
- Use the Service for competitive purposes
- Share your account with others
6. User Content and Data
Your Data
You retain ownership of all tool data, specifications, and content you upload to the Service. You grant us a limited license to use this data solely to provide the Service to you.
Data Accuracy
While we provide cutting parameter suggestions and tool data, you are responsible for verifying the accuracy and suitability of all machining parameters for your specific applications. Always follow manufacturer recommendations and safe machining practices.
Data Backup
We maintain regular backups of user data, but you are responsible for maintaining your own backups of critical information.
7. Intellectual Property
The Service, including its design, functionality, and underlying technology, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service.
8. Disclaimers and Limitations
CRITICAL SAFETY WARNING
THIS SOFTWARE PROVIDES NO GUARANTEES WHATSOEVER. BY USING THIS SERVICE, YOU ACCEPT FULL RESPONSIBILITY FOR ANY AND ALL CONSEQUENCES.
We are not responsible for damage to machinery, equipment, cutting tools, workpieces, or any other property. We are not responsible for personal injury, including but not limited to cuts, burns, electrical shock, or any other physical harm that may result from using our service.
No Liability for Equipment Damage
WE EXPRESSLY DISCLAIM ALL LIABILITY for damage to CNC machines, cutting tools, bits, workpieces, or any other equipment or materials. All machining parameters, speeds, feeds, and tool recommendations are provided AS SUGGESTIONS ONLY. You are solely responsible for verifying the appropriateness of all parameters for your specific equipment, materials, and applications.
No Liability for Personal Injury
WE EXPRESSLY DISCLAIM ALL LIABILITY for personal injury or harm of any kind. CNC machinery and cutting tools are inherently dangerous. You assume all risks associated with their use. Always follow proper safety procedures, wear appropriate protective equipment, and consult manufacturer guidelines.
Service Availability
We provide no guarantees regarding service availability, uptime, or functionality. The service may be interrupted, discontinued, or modified at any time without notice.
Payment for Platform Access Only
PAYMENT IS SOLELY FOR ACCESS TO THE PLATFORM. No warranties, guarantees, or promises are made regarding the accuracy, completeness, or reliability of any data, recommendations, or functionality. Your payment does not entitle you to any specific level of service, support, or results.
Complete Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
Complete Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES BUT IS NOT LIMITED TO: PROPERTY DAMAGE, EQUIPMENT DAMAGE, TOOL BREAKAGE, PERSONAL INJURY, LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES.
9. Beta Software and Early Testing Risks
BETA SOFTWARE WARNING
THIS IS EARLY-STAGE SOFTWARE WITH UNIMPLEMENTED FEATURES, BUGS, AND POTENTIAL DATA LOSS RISKS.
By using this service, you acknowledge and accept that you are participating in testing experimental software that may malfunction, provide incorrect data, or cause unexpected results.
Unimplemented Features and Bugs
This software is in active development and contains unimplemented features, known bugs, and unknown defects. Features may not work as expected or may be temporarily or permanently unavailable. YOU ACCEPT FULL RESPONSIBILITY FOR ANY CONSEQUENCES resulting from bugs, errors, or unimplemented functionality.
Data Loss and Corruption Risks
Beta software may cause data loss, corruption, or unexpected deletion of your tool libraries and settings. WE ARE NOT RESPONSIBLE FOR ANY DATA LOSS. You are solely responsible for maintaining your own backups and accepting the risk of data loss inherent in using experimental software.
Paid Access to Untested Software
BY PAYING FOR ACCESS TO THIS SERVICE, YOU ACKNOWLEDGE THAT YOU ARE PAYING FOR ACCESS TO UNTESTED, EXPERIMENTAL SOFTWARE. You understand and accept the risks associated with using software that has not undergone comprehensive testing. Your payment does not guarantee functionality, accuracy, or any specific level of performance.
No Support for Beta Issues
While we may provide general support, we make no guarantees about resolving bugs, implementing missing features, or providing support for issues related to the experimental nature of the software. You use this software at your own risk and with the understanding that support may be limited or unavailable.
User Acceptance of All Risks
BY USING THIS SERVICE, YOU EXPLICITLY ACCEPT ALL RISKS associated with beta software, including but not limited to: software crashes, incorrect calculations, data loss, unexpected behavior, security vulnerabilities, and any other issues that may arise from using experimental software. You agree that you will not hold us liable for any problems, damages, or losses resulting from these risks.
10. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature. Upon termination, your access to the Service will cease, and your data will be deleted within 30 days.
Termination by Us
We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities. We will provide notice when reasonably possible.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ProBitManager is incorporated, without regard to conflict of law principles.
14. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except for claims of intellectual property infringement or violations of our Acceptable Use policy.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@probitmanager.com
Support: support@probitmanager.com
Website: https://probitmanager.com