Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and email address when you create an account
• Billing information when you subscribe to our services
• Profile information you choose to provide
• Communications you send to us

Tool and Usage Data

When you use our service, we collect:

• CNC tool specifications and parameters you enter
• Cut profiles and machining data
• Usage patterns and preferences
• Export and sharing activities

Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Usage analytics and performance metrics
• Log files and error reports

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing (Stripe)
• Cloud hosting and storage
• Analytics and monitoring services
• Customer support tools

Legal Requirements

We may disclose information if required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we need to retain certain information for legal or business purposes.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Update: Correct or update your information
• Delete: Request deletion of your account and information
• Export: Download your tool data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@probitmanager.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and features
• Improve our services and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: